• Middle managers who manage teams, departments or branches and want to develop and/or fine-tune their managerial skills  
• New managers seeking to smooth their transition into their managerial role

Benefits for the Participant

• Becoming a highly effective manager  
• Becoming a skilled people manager  
• Being able to improve the results of the department/company via smart financial and performance management  
• Approaching accounts in a professional way  
• Networking and interacting with peers in a multi-cultural environment
• MiM Diploma and 1000 Career Points

Benefits for the Company

• A positive increase in results as a result of skilful management
• Benefits harvested as a result of the participant’s Master Project to be implemented in your company
• Opportunities for your company to network with other agents in the international moving industry  
• Opportunity to provide a challenging and stimulating reward for employees with high potential

Methodology

• Class-room taught  
• Industry case study  
• Interactive group sessions and Role Plays
• Master project (over 10 months following the MiM)

Topics Covered

• Company Vision-Mission-Strategy
• Goal setting and Key Performance Indicators
• Team management
• Communication skills
• Presentation skills
• Account management
• Fundamentals of finance for non-financial managers
• Analytical techniques
• Time management
• Project management
• Leadership

Pre-requisites

• Participants must be proficient in English
• Participants must have a relevant industry experience at management level